At a community in Texas, there was an accident right outside the gate–a truck was too overzealous when trying to enter the community. While the guards sent out an email to all residents informing them of the issue, it was ineffective, and many residents began to line up at the gate instead of using the back entrance. The following year, the community switched to Gate Sentry. During similar situations as the accident or power outages, the guards or property managers could quickly broadcast the news via text to residents. Texts were far more effective in reducing the number of residents going to the unavailable gate. The property manager explained that during power outages, often, they wouldn’t be able to send an email, so having the text option was a game changer for the community and resident satisfaction.