How can we help you

My Account

You will receive an email from support@gatesentry.com with your access code and a link to the login page. When you click the link in the email you will be redirected to the create account page. If you haven’t received the email please check spam or promotion inbox.

You can reset your password and retrieve your User ID online at portal.GateSentry.com using the “Reset Password” link under the login section. A secure link will be sent to you with your User ID.

For an iphone: settings -> notifications -> scroll down and click on the Gate Sentry app -> at the top hit allow notifications and choose the alerts you would like to receive 

For an android: settings -> navigate to apps -> click on gate sentry -> hit enable notifications

The easiest way to access your visitor list is by using the Gate Sentry smart phone mobile app; however, visitor data can also be accessed via the internet. Owners that don’t use either a smartphone or the web can call security to update their visitor information.

Email support@GateSentry.com

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Fill out the form and someone will be in touch with you shortly. If you are experiencing login issues, please use the Forgot Password link on the login page.

Provide an email address where can respond to your question. If possible, use the email address you have on file with the Gate Sentry system.
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