Gate Sentry
Multifamily Access Control

Visitor Management and Access Control for Apartments, Condos & Townhomes

Keyless mobile entry that eliminates hardware like callboxes, keypads, and fob readers and works with your existing gates and doors. Residents tap VirtualKey, guests tap SoloPass, vendors enter their own VirtualKeypad codes, and property managers run it all from one dashboard.

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The Sentry Solo Difference

One Access System for Every Arrival

Residents, invited guests, vendors, and unexpected visitors each get a simple mobile access experience, while property teams manage everything from one administrator dashboard.

Residents

VirtualKey

Residents use their smartphone as their everyday property access credential.

  • One-tap access to authorized gates and doors
  • Can support garages and amenity entrances
  • Reduces reliance on fobs and remotes
Invited Guests

SoloPass

Residents send invited guests their own digital access pass before they arrive.

  • Send the guest a digital pass by text or email
  • Guest opens SoloPass and taps OPEN at the entrance
  • One-time, temporary, or permanent access
Vendors & Service Providers

VirtualKeypad

Vendors and service providers use assigned access codes directly from their phone.

  • Scan the SentrySign QR code
  • Enter the assigned code in the mobile keypad
  • No visitor app download required
Unexpected Visitors

Intercom

Someone without a SoloPass or access code can still request access from the appropriate resident.

  • Visitor starts the request from their phone
  • Connects with the resident for access
  • Provides a path for unplanned arrivals
Property Teams

Administrator Dashboard

Manage residents, access points, schedules, household permissions, visitor activity, move-ins, move-outs, and entry records.

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Built for Multifamily

Better Access for Residents, Visitors & Property Teams

Give residents a simpler way to enter, guests the right visitor experience, and property teams one place to manage access across the community.

Residents

Everyday Access From One App

Residents use VirtualKey for their own entry and manage access for guests and vendors directly from their phone.

  • VirtualKey: Open authorized gates, doors, elevators, and amenities from the Gate Sentry app, near the entrance or from anywhere, depending on community settings.
  • SoloPass: Send invited guests their own digital pass by text or email before they arrive.
  • Flexible guest access: Choose one-time, temporary, or permanent SoloPass access.
  • Arrival alerts: Get a push notification and email when visitors arrive.
  • Unexpected visitors: Answer Intercom calls on your phone, and open the gate remotely if your community allows it.
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Resident using VirtualKey for apartment community access
Guests, Vendors & Visitors

The Right Entry Experience for Every Visitor

Invited guests, service providers, and unexpected visitors don't all need the same access method. Sentry Solo gives each one a clear path to entry.

  • Invited guests use SoloPass: The guest opens the pass on their phone and taps to open the approved entrance, with no app, account, or code.
  • Tied to the guest's phone: Forwarding the link doesn't give anyone else access.
  • Vendors use VirtualKeypad: Movers, deliveries, and maintenance vendors scan the SentrySign and enter their own unique, time-limited code.
  • Unexpected visitors use Intercom: Anyone without a SoloPass or code searches by address and calls the unit, with names and numbers kept private.
Guest tapping SoloPass to open an apartment entrance
On-Site Managers

Manage Community Access From One Dashboard

Property teams manage residents, visitor access, entrances, schedules, and access activity without juggling separate systems.

  • Resident management: Grant or remove access as residents move in and out, and changes take effect in real time.
  • Access schedules: Set hours for gates, doors, and amenities by group, with closures and hold-open.
  • Account restrictions: Block selected entrances for restricted accounts with one set of rules.
  • Ban list: Banned visitors' SoloPass and VirtualKeypad codes are blocked, and security is alerted.
  • Parking passes and broadcasts: Email parking passes to residents for their visitors, and send community-wide messages by push and email.
  • Entry activity: Review searchable access records when needed.
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Multifamily property administrator dashboard
Regional Managers

Oversight Across Your Portfolio

Keep access management consistent across participating communities while keeping visibility into activity at each property.

  • Multi-property login: Manage multiple communities from one administrator login.
  • Resident changes: Update access as occupancy changes.
  • Searchable activity: Review resident, guest, and vendor access records.
  • Reporting: Review access activity at each property.
Regional manager reviewing multifamily access information
No Guard at the Gate

How Entry Works at an Unmanned Community

Residents, invited guests, vendors, and unexpected visitors each have a mobile access path when there's no guard or receptionist at the entrance.

01 Residents · VirtualKey

A Resident Comes Home

The resident opens VirtualKey and taps to open an authorized gate, door, elevator, or amenity.

02 Invited Guests · SoloPass

An Invited Guest Arrives

The resident has already sent the guest a SoloPass. The guest opens the pass on their phone and taps to open the approved entrance.

03 Vendors · VirtualKeypad

A Vendor Needs Access

The vendor scans the SentrySign QR code and enters their own unique, time-limited code in VirtualKeypad on their phone.

04 Unexpected Visitors · Intercom

Someone Shows Up Unexpectedly

A visitor without a SoloPass or code uses the Intercom built into VirtualKeypad to search by address and call the unit, and the resident can open the gate remotely if allowed.

One system, multiple ways to enter. Property teams manage resident access, guest access, schedules, and entry activity through the administrator dashboard.

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Onboarding & Support

A Smoother Transition for Your Community

Gate Sentry helps property teams configure resident access, visitor workflows, and community access settings, with ongoing support after launch.

White-Glove Setup

Send us the resident and access data from your previous provider, and our team imports it and configures the system for your community.

Guided Launch

Get help setting up access points, SoloPass and vendor access, schedules, and community rules, with training for staff and residents. Most communities are live in 30 days or less.

US-Based Support

Get help from real people on our in-office, US-based team when questions come up or your community's access requirements change over time.

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Multifamily FAQ

Questions From Property Managers

How do residents enter the property?
Residents use VirtualKey in the Gate Sentry app to open authorized gates, doors, elevators, and amenity entrances with a tap, near the entrance or from anywhere, depending on community settings. Communities can also add Sentry Beacon for hands-free entry.
What is SoloPass and how do guests use it?
SoloPass is a digital guest pass a resident sends by text or email before the guest arrives. The guest opens it on their phone and taps to open the approved entrance, with no app, account, or code. Each pass is tied to the guest's phone and can be one-time, temporary, or permanent.
Does a guest need to download an app?
No. Invited guests use SoloPass on their phone without downloading anything, vendors use the browser-based VirtualKeypad, and visitors without a code use the Intercom in the same browser keypad. Only residents use the Gate Sentry app.
How do vendors and unexpected visitors get in?
Vendors and service providers receive a unique, system-generated code by text or email. They scan the SentrySign QR code to open VirtualKeypad and enter it, and the code expires after the duration the resident sets. Anyone without a SoloPass or code uses the Intercom built into VirtualKeypad to search by address and call the unit, with names and phone numbers kept private.
What can property managers control?
Property teams manage residents, move-ins and move-outs, access points, amenity schedules, account restrictions, ban lists, parking passes, property-wide broadcasts, and entry activity from the administrator dashboard. Changes to access take effect in real time.
What happens when a resident moves out?
An administrator removes the resident's access from the dashboard, and the change takes effect in real time. There are no fobs to collect and no shared codes to change.
Can regional managers oversee multiple communities?
Yes. Regional managers can manage multiple communities from one administrator login and review access activity at each property.
What if our community has a staffed gate or front desk?
Communities can use Gate Sentry for staffed visitor management and Sentry Solo for self-service access at unmanned gates, doors, and amenities. Guests get one link with both a SentryPass and a SoloPass, and residents use one app for everything.
How long does it take to get started?
Most communities are live in 30 days or less. Sentry Solo works with your existing gates and doors, and the Gate Sentry team imports your resident data and trains your staff and residents.
What People Say

Built Around the People Who Use It

Hear from residents, property teams, guests, and service providers about their experience with mobile access and visitor entry.

Apartment Resident
Jordan Moran, Resident
"With my last apartment, I had to carry a gate remote that constantly died on me. Here, I just use the VirtualKey and the gate opens. No batteries, no replacements, it is way simpler."
Townhome Resident
Elise Cayford, Resident
"I feel safer knowing each visitor gets their own code that expires. Before, people passed around the same keypad code for months, and you never knew who was coming in. Now I know it is more controlled."
Apartment Resident
Max Dumler, Resident
"I use the pool and gym a lot, and I like that the same app opens those doors too. I do not need a stack of keycards or fobs anymore, it is all on my phone."
Property Manager
Natalie Williams, Property Manager
"The biggest improvement is fewer gate complaints. Residents use the VirtualKey and guests use the VirtualKeypad with ease, so we are not fielding calls all day from guests stuck at the entrance."
Leasing Manager
Peter Fowler, Leasing Manager
"I can pull reports anytime to see gate activity. That is helpful if there is ever an issue or a question from ownership, it is all there in black and white."
Visiting Guest
Rachel Keller, Guest
"I visited a friend here and did not need to download anything. I scanned the QR code at the gate, typed in the access code, and it opened right away. Really easy."
Delivery Driver
Marcus Salter, Delivery Driver
"Other apartments I go to have broken callboxes or keypads with worn-out buttons. Here, I scan the sign, enter the code, and I am in. It saves me a lot of time."
Schedule a Demo

See Sentry Solo at Your Community

Get a tailored walkthrough for your apartment, condo, or townhome community and see how residents, guests, vendors, and unexpected visitors get in. We'll be in touch within one business day, or call (800) 975-5971.

  • VirtualKey for resident access
  • SoloPass for invited guests
  • VirtualKeypad for vendors and service providers
  • Intercom for unexpected visitors
  • Administrator dashboard, schedules, account restrictions, and entry activity