Visitor Management and Access Control for

Apartments, Condos & Townhomes

Hardware-free, keyless mobile entry with no wiring, no installers, and no maintenance. Scalable, secure access that residents and visitors actually use, with property management simplified from one dashboard.

Get Residential Demo
The Sentry Solo Difference

One Access System for Every Arrival

Residents, invited guests, vendors, and unexpected visitors each get a simple mobile access experience, while property teams manage everything from one administrator dashboard.

Residents

VirtualKey

Residents use their smartphone as their everyday property access credential.

  • One-tap access to authorized gates and doors
  • Can support garages and amenity entrances
  • Reduces reliance on fobs and remotes
Invited Guests

SoloPass

Residents send invited guests their own digital access pass before they arrive.

  • Send the guest a digital pass by text or email
  • Guest opens SoloPass and taps OPEN at the entrance
  • One-time, temporary, or permanent access
Vendors & Service Providers

VirtualKeypad

Vendors and service providers use assigned access codes directly from their phone.

  • Scan the SentrySign QR code
  • Enter the assigned code in the mobile keypad
  • No visitor app download required
Unexpected Visitors

Intercom

Someone without a SoloPass or access code can still request access from the appropriate resident.

  • Visitor starts the request from their phone
  • Connects with the resident for access
  • Provides a path for unplanned arrivals
Property Teams

Administrator Dashboard

Manage residents, access points, schedules, household permissions, visitor activity, move-ins, move-outs, and entry records.

Built for Multifamily

Better Access for Residents, Visitors & Property Teams

Give residents a simpler way to enter, guests the right visitor experience, and property teams one place to manage access across the community.

Residents

Everyday Access From One App

Residents use VirtualKey for their own entry and can manage access for invited guests directly from their phone.

  • VirtualKey: Open authorized gates, garages, doors, and amenities from the resident app.
  • SoloPass: Send invited guests their own digital access pass before they arrive.
  • Flexible guest access: Create one-time, temporary, or permanent SoloPass access.
  • Unexpected visitors: Respond to Intercom access requests from the resident's phone.
See the Resident Experience
Resident using VirtualKey for apartment community access
Guests, Vendors & Visitors

The Right Entry Experience for Every Visitor

Invited guests, service providers, and unexpected visitors do not all need the same access method. Sentry Solo gives each one a clear path to entry.

  • Invited guests — SoloPass: Residents send guests their own digital pass before arrival.
  • Easy guest entry: The guest opens SoloPass on their phone and taps OPEN at the approved entrance.
  • Vendors — VirtualKeypad: Service providers use assigned access codes through the mobile keypad.
  • Unexpected visitors — Intercom: Someone without a SoloPass or code can request access from the appropriate resident.
See How Visitor Access Works
Guest using SoloPass digital guest access
On-Site Managers

Manage Community Access From One Dashboard

Property teams can manage residents, visitor access, entrances, schedules, and access activity without juggling separate systems.

  • Resident management: Grant or revoke access as residents move in and out.
  • Access schedules: Set operating hours for gates, garages, doors, amenities, and vendors.
  • Guest access: Support resident-created SoloPass access for invited visitors.
  • Household permissions: Control which access points each household can use.
  • Entry activity: Review searchable access records when needed.
See the Management Dashboard
Multifamily property administrator dashboard
Regional Managers

Oversight Across Your Portfolio

Keep access management more consistent across participating communities while maintaining visibility into activity at each property.

  • Multi-property management: Manage participating communities through centralized administrative tools.
  • Resident changes: Update access as occupancy changes.
  • Searchable activity: Review resident, guest, and vendor access records.
  • Reporting: Review access activity across individual properties.
See Multi-Site Management
Regional manager reviewing multifamily access information
No Guard at the Gate

How Entry Works at an Unmanned Community

Residents, invited guests, vendors, and unexpected visitors each have a mobile access path when there is no guard or receptionist at the entrance.

01 Residents · VirtualKey

A Resident Comes Home

The resident opens VirtualKey and taps to open an authorized gate, garage, door, or amenity.

02 Invited Guests · SoloPass

An Invited Guest Arrives

The resident has already sent the guest a SoloPass. The guest opens the pass on their phone and taps OPEN at the approved entrance.

03 Vendors · VirtualKeypad

A Vendor Needs Access

The vendor scans the SentrySign QR code and enters their assigned access code through VirtualKeypad on their phone.

04 Unexpected Visitors · Intercom

Someone Shows Up Unexpectedly

If the visitor does not already have a SoloPass or access code, they can use the mobile Intercom to request access from the appropriate resident.

One system, multiple ways to enter. Property teams manage resident access, guest access, schedules, and entry activity through the administrator dashboard.

Request a Multifamily Demo
Onboarding & Support

A Smoother Transition for Your Community

Gate Sentry helps property teams configure resident access, visitor workflows, and community access settings while providing ongoing support after launch.

White-Glove Setup

Provide your existing resident and access information and our team helps organize and configure the system for your community.

Guided Launch

Get help setting up access points, resident access, SoloPass guest workflows, vendor access, schedules, and community rules.

Real Human Support

Get help from the Gate Sentry team when questions come up or your community's access requirements change over time.

Multifamily FAQ

Questions From Property Managers

How do residents enter the property?
Residents use VirtualKey from the resident app to open authorized gates, garages, doors, and amenity entrances directly from their phone.
What is SoloPass and how do guests use it?
SoloPass is a digital guest pass a resident sends to an invited visitor before arrival. The guest opens the pass on their phone and taps OPEN at the approved entrance. SoloPass can be one-time, temporary, or permanent depending on the guest.
Does a guest need to download an app?
No. Invited guests can use SoloPass from their phone without downloading the resident app. Vendors and service providers can also use the browser-based VirtualKeypad without downloading a visitor app.
How do vendors and unexpected visitors get in?
Vendors and service providers can use assigned access codes through the mobile VirtualKeypad. If someone arrives without a SoloPass or access code, they can use the mobile Intercom to request access from the appropriate resident.
What can property managers control?
Property teams can manage resident credentials, access points, schedules, household permissions, visitor access, move-ins and move-outs, and entry activity through the administrator dashboard.
Can regional managers oversee multiple communities?
Yes. Regional teams can use centralized administrative tools to manage participating properties and review access activity across their portfolio.
What if our community has a staffed gate or front desk?
Communities can use Gate Sentry for staffed visitor management and Sentry Solo for self-service access at unmanned gates, garages, doors, and amenities, allowing the property to use the appropriate workflow for each entrance.
What People Say

Built Around the People Who Use It

Hear from residents, property teams, guests, and service providers about their experience with mobile access and visitor entry.

Schedule a Demo

See Sentry Solo at Your Community

Get a tailored walkthrough for your apartment, condo, or townhome community and see how residents, guests, vendors, and unexpected visitors can access the property. Or call (800) 975-5971 .

  • VirtualKey for resident access
  • SoloPass for invited guests
  • VirtualKeypad for vendors and service providers
  • Intercom for unexpected visitors
  • Administrator dashboard, schedules, permissions, and entry activity
  • Custom pricing for gates, garages, doors, and amenities