Logo with white fence and red text that says 'Gate Sentry'

user data policy

At Gate Sentry, protecting the privacy and security of our users is a top priority. This User Data Policy explains the types of personal information we collect through the Gate Sentry app, how this information is used, and the measures we take to protect it. This policy applies to all users of the Gate Sentry app.


Information You Provide That We Collect:

Account Information: To use certain features of the Gate Sentry app, you'll need to create an account. During the account creation process, we collect your name, email address, and phone number. Additionally, Gate Sentry collects metadata (e.g., time and location) directly from users when they use our app. This may include location information for the purposes of providing security and access control services. The Gate Sentry mobile app does not capture any photographs or videos.

How We Use Your Information

To Provide Our Services: We use your information to support the creation and management of your account, enabling you to add visitors, open gates, and communicate with your security team. This information also helps us communicate with you and provide customer support effectively. To Communicate With You: We may use your information to send you important updates about our services, including changes to our terms or policies.

Sharing Your Information

Gate Sentry does not share your personal information with any third parties. Your name, email, and phone number are used exclusively for the purposes outlined in this policy and are not disclosed outside of Gate Sentry for any reason, except as required by law.

Your Rights and Choices

Access and Update Your Information: You can access and update your account information at any time through the app's settings page. Account Deletion: Should you wish to delete your account, you can do so by contacting our support team via email at support@gatesentry.com. Upon deletion, all personal information associated with your account will be removed from our records.

Data Security

Gate Sentry is committed to safeguarding your information. We employ a range of security measures designed to protect your personal data from unauthorized access and disclosure. However, no digital platform can guarantee 100% security, so we encourage users to take steps to protect their personal information as well.

Changes to This Policy

We may update this User Data Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice in the Gate Sentry app prior to the change becoming effective.

If you have any questions regarding our policy, please email support@gatesentry.com