If you’re managing a resort with a manned gate, you know the traffic never stops—villa guests, spa appointments, restaurant reservations, day pass visitors, outside vendors, deliveries, and contractors.

And yet, many properties are still using:

  • Paper guest logs
  • Email lists that get out of sync
  • Phone calls to the gatehouse
  • Guards trying to match names by memory or clipboard

It slows down arrivals, frustrates guests, adds unnecessary work for your staff, and makes the resort feel less professional than it actually is.

That’s why we built Gate Sentry, a visitor management platform made specifically for guard-gated properties. It’s built to simplify everything: faster entry, fewer mistakes, and real-time control, with no hardware required.

And for resorts that handle frequent short-term traffic, our SentryPass feature makes the guest experience clean, easy, and secure.

1. Ditch the email lists, Gate Sentry updates in real time

One of the biggest headaches in gated resort operations is keeping everyone aligned.

Someone forgets to email the guest list. A name gets added last-minute. The front desk calls the gate three times to confirm. Guests get stuck waiting while your team tries to sort it out.

With Gate Sentry, every department can manage their own guest and vendor access directly, and all updates appear instantly on the guard’s tablet.

That means:

  • No digging through emails
  • No reprinting logs
  • No calling the gate to update names
  • No more “You’re not on the list” confusion

Whether it’s the spa, concierge, front desk, or restaurant, security sees all upcoming entries in real time, with name, arrival time, pass status, and notes.

Tablet-based security system

2. SentryPass makes check-ins fast, polished, and secure

SentryPass is a built-in feature that allows your team to send mobile gate passes to guests and vendors via text or email, no app required.

Guests can:

  • Open their pass directly from their phone
  • Add it to Apple Wallet or Google Wallet for quick access
  • Scan it at the gate like a boarding pass or event ticket

Guards simply scan the pass using the Gate Sentry tablet. The system logs the entry, verifies the guest or vendor, and keeps traffic flowing.

  • No lines
  • No forgotten names
  • No paperwork

Just a clean, secure VIP experience from the moment they arrive.

3. Each department manages their own visitors and vendors—no bottlenecks

Gate Sentry is flexible. Every department, front desk, spa, restaurant, management, or maintenance, can manage their own:

  • Guests
  • Contractors
  • Regular vendors
  • Special event invitees

They can:

  • Create passes in seconds
  • Set access windows and expiration
  • Revoke or update access instantly

This removes the burden from the gatehouse while still giving guards total visibility on their tablet.

Tablet-based security system

4. Track IDs, license plates, and returning visitors with ease

The Gate Sentry tablet at the gate does more than show names. It becomes a full live dashboard for guards.

Guards can:

  • Log license plates on entry
  • Track returning vendors and repeat visitors
  • Scan IDs (optional) for verification
  • Confirm whether the pass is valid or expired in real time

And when a guest or vendor arrives, Gate Sentry sends an arrival notification to the department or team that issued the pass, so the spa, front desk, or concierge can be prepared.

5. Handle day pass traffic without the chaos

Day passes are great for revenue, but they’re hard to manage without a system in place.

With Gate Sentry + SentryPass:

  • You can issue time-limited passes that expire after use
  • Each pass is tied to a guest’s phone number and entry log
  • You can track how many day pass holders are currently on site, and when they arrived

Your team stays in control, and the experience still feels premium for short-term visitors.

6. Real-time reporting and searchable entry logs

Behind the scenes, your Gate Sentry admin dashboard gives you full transparency across your property.

Admins can:

  • Search and export entry logs by name, date, department, or pass type
  • See who issued each pass and when it was used
  • Instantly review vendor history or repeat guests
  • Create reports for audits, compliance, or internal tracking

You’ll never have to flip through notebooks or guess who entered when. Everything is digital, organized, and accessible.

7. No hardware installs. No system rip-outs.

Gate Sentry is 100% software-based.

You don’t need:

  • Callboxes
  • Kiosks
  • Card readers
  • Computers
  • Scanner
  • Gate hardware replacements
  • Construction or rewiring

If you already have a tablet at the gate, you’re ready to go. Your staff can manage passes from any device with a web browser.

Most resorts are fully live and onboarded within days or weeks.

Final Thought: Gate Sentry elevates your resort from the very first impression

Your guests’ experience starts at the gate. If entry is slow, unorganized, or inconsistent, it reflects on your entire brand.

With Gate Sentry :

  • Real-time guest and vendor list updates on the guard’s tablet
  • Guests can add SentryPass to Apple or Google Wallet
  • Arrival notifications sent directly to the appropriate department
  • IDs, license plates, and return visits tracked easily
  • No hardware to install, just a smarter system that works

You don’t need to overhaul your gate. You just need a system that matches the kind of experience you want your facility to deliver.

Interested in Learning More?

Reach out to us now for a personalized demo and see firsthand how Gate Sentry can transform your resort's security and guest experience.

Request a Free Demo
Tags: Resort Management, Access Control, Guest Experience, SentryPass