Wisconsin Manufacturing Facility Revolutionizes Delivery Management with Gate Sentry

The Facility Profile: A Busy Manufacturing Hub in Wisconsin

This Wisconsin manufacturing facility runs daily operations that depend on a steady flow of raw materials, parts, and vendor deliveries. As production expanded, the number of trucks arriving each day grew quickly but their old paper-based delivery process couldn’t keep up with the increased demand.

The Challenge: Handwritten Logs and Phone Calls Weren’t Enough

With dozens of trucks arriving daily, their traditional check-in process created costly bottlenecks and confusion:

• Hard-to-Read Logbooks: Staff recorded driver and delivery details by hand but entries were often incomplete, messy, or misplaced entirely.
• Absence of Pre-Arrival System: To prepare for deliveries, administrators or security staff called vendors and drivers in advance, then wrote down expected arrivals on paper. If plans changed or notes got lost, confusion at the gate was inevitable.
• Congestion at the Gate: Manual sign-ins at the gate slowed check-in, causing truck lines and delays at loading areas that disrupted production schedules.
• No Quick Vendor Tracking: Verifying which vendor delivered which shipment meant searching through stacks of handwritten logs and scattered notes.
• Slow Problem Resolution: When issues arose, staff wasted valuable time piecing together incomplete paper trails to confirm what happened.
• No Secure Audit Trail: Paper logs were easy to lose or alter, making compliance checks and vendor disputes harder to resolve.

They needed a single, secure system to clearly record every delivery, allow pre-registration of vendors and drivers, and make all information instantly searchable without relying on handwritten notes or endless phone calls.

The Solution: Gate Sentry From Paper and Phone Calls to a Digital, Hardware-Free System

Gate Sentry replaced the facility’s manual calls and handwritten logbooks with a flexible, tablet-based delivery and visitor management system that required no extra hardware or complicated installation.

Here’s how it transformed their operations:

• Pre-Register Deliveries and Visitors: Instead of calling ahead and scribbling down notes, administrators and managers now pre-register drivers, vendors, and visitors through Gate Sentry’s secure web portal or mobile app. Security staff always have an up-to-date list at the gate with no guesswork.
• Simple Tablet-Based Check-In: When a pre-registered truck arrives, the driver checks in on a tablet at the gate or loading dock. There are no paper sign-in sheets or messy logbooks to manage.
• Permanent Cloud-Stored Records: Every check-in is logged with a unique ID and securely stored in the cloud, eliminating lost paperwork and messy handwriting.
• Instant Search and Vendor Tracking: Staff can pull up delivery or visitor details by vendor, driver name, or date instantly with no binders or handwritten notes to flip through.
• Real-Time Oversight and Reporting: Managers can see live delivery volumes, monitor vendor performance, and export clear reports for audits or supplier meetings.
• Zero Hardware Hassle: Gate Sentry runs on secure tablets and the cloud without kiosks, servers, or complicated wiring.

The Results: Faster Processing, Reliable Records, and Smoother Operations

Since adopting Gate Sentry, the Wisconsin facility has achieved a complete overhaul of its delivery and visitor management:

• No More Phone Tag: Department managers and security staff no longer spend hours calling vendors and writing down expected arrivals; everything is pre-registered with a few clicks.
• Faster Gate Processing: Pre-registered trucks experience quick check-ins via tablet, maintaining smooth traffic flow and adherence to production schedules.
• Accurate and Organized Records: All delivery and visitor logs are secure, searchable, and permanently stored, ending the frustration of misplaced paperwork.
• Improved Vendor Accountability: Managers can easily review vendor histories to track reliability and accelerate the resolution of delivery issues.
• Streamlined Invoicing: Verified digital logs expedite invoice approvals and reduce back-and-forth with suppliers.
• Audit-Ready Compliance: A clear, tamper-proof digital trail provides robust protection during inspections and vendor audits.
• Scalable for Growth: Gate Sentry effortlessly accommodates increasing delivery volumes without requiring additional staff or paperwork.

“Moving to Gate Sentry was one of the easiest upgrades we’ve made. It cut down gate delays, removed the hassle of paper logs, and gave us total visibility into every delivery.”